At Happy Diet, we are committed to delivering our products safely and efficiently to our customers. This Shipping Policy explains our delivery process, timelines, and related terms.
1. Order Processing
Orders are processed after successful order confirmation and payment verification. Processing time may vary depending on product availability and order quantity.
2. Delivery Time
Orders are generally dispatched within the estimated processing period. Delivery time may vary based on the destination, courier availability, weather conditions, holidays, and other factors beyond our control.
3. Shipping Charges
Shipping charges may vary depending on the order value, product quantity, package size, and delivery location. Applicable shipping charges will be communicated or displayed during the ordering process.
4. Order Tracking
Where tracking is available, customers may receive shipment tracking details after the order has been dispatched.
5. Incorrect Address
Customers are responsible for providing a complete and accurate delivery address and contact details. Happy Diet will not be responsible for delays or additional charges resulting from incorrect or incomplete information.
6. Damaged or Missing Products
Customers should inspect the package upon delivery. If a product arrives damaged, leaking, incorrect, or missing, please contact Happy Diet as soon as possible with the order details and relevant photographs.
7. B2B & Bulk Orders
For wholesale, bulk, private-label, and export orders, shipping arrangements, minimum quantities, freight charges, delivery schedules, and other terms may be agreed separately based on the order requirements and destination.
8. Delivery Delays
Happy Diet is not responsible for delays caused by courier partners, natural events, transportation disruptions, government restrictions, or other circumstances beyond our reasonable control.
9. Contact Us
For shipping-related questions or assistance with your order, please contact Happy Diet through the contact details provided on our website.
